What is Counselling?

Counselling can help people cope with life's difficulties and help them make a positive change. Counselling can be hugely beneficial for many people in a wide variety of situations including helping people to cope with depression and anxiety, bereavement, relationship difficulties, as well as personal problem solving. Counselling offers people a safe, confidential place to talk about life issues and problems that may be confusing, painful or uncomfortable.  


Counselling is:


The process that occurs when a client and a counsellor set aside time to explore difficulties which may include the stressful and emotional feelings of the client.

The act of helping a client see things more clearly, possibly from a different viewpoint. This can enable the client to focus on feelings, experiences or behaviour, with a goal to facilitating positive change.

The Counsellor enables the client to explore many aspects of their life and feelings by talking openly and freely in such a way that may be difficult to do with family and friends.   The Counsellor neither judges nor offers advice. The Counsellor gives a client an opportunity to express difficult feelings such as anger, resentment guilt and fear in a confidential environment.  

The Counsellor may encourage the client to examine parts of their lives that they may have found difficult or impossible to face before. There may be some exploration of experiences in order to throw some light on why an individual reacts or responds in certain ways in given situations. This is often followed by considering ways in which the client may change such behaviours.  

Effective counselling reduces confusion, allowing the client to make more effective decisions leading to positive changes in their attitude and/or behaviour. The ultimate aim of counselling is to enable the client to make their own choices, reach their own decisions and to act upon them accordingly.

Counselling can assist with:

  • Grief
  • Stress
  • Relationships
  • Depression
  • Anxiety
  • Parenting
  • Abuse
  • Anger
  • Family

Our counsellors work within the guidelines of the Code of Ethics as required by NZAC and Franklin Family Support Services policies and procedures.

We respect confidentiality unless the safety of the client or others is threatened.


Our Counsellors


Megan Daube:
Clinical training AUT Psychotherapy Masters (PBANZ), Graduate Diploma Psychotherapy, Dip.Nat (Naturopathy)

Megan offers a warm, collaborative and confidential space for you to explore any aspects of your life that are causing you pain and holding you back from living a satisfying and enjoyable life. 

Together, you will seek to clarify the impacts of your early years, the drives behind unhelpful behaviours and most importantly where to from here. As we understand ourselves more deeply, we create space and freedom to have a better relationship with ourselves and those around us.

Megan has experience in working with people with depression, anxiety, OCD, grief & loss, addiction, disordered eating, chronic illness, self-harm, post-natal depression, divorce, complex trauma, parenting issues and relationship difficulties. She works primarily from a relational psychodynamic framework with some mindfulness and cognitive techniques.


Kiera Hughes:
Bachelors Degree in Counselling, Member of NZ Association of Counsellors

Kiera is specifically trained using the Client Centred Approach. She believes that the focus should be on the person not the problem, believing that the person has their own inner resources to affectively create change and independence.

A holistic approach is utilised by exploring with clients and educating how mind, spirit and body are interconnected. Her theory is that when people have hope and can learn to challenge and replace irrational thoughts, beliefs, and attitudes, people are free to experience real change.

She has had experience in the counselling field working in a school setting and really enjoys working with youth and children. Her passion lies with helping youth and children explore whats going on for them at that time. Using a collaborative approach to meet the needs of them in a safe and confidential space allowing the child to talk freely.

Kiera helps youth and children in the following areas:  Teen Issues, Peer Pressure, Self Esteem, Dating Violence/Abuse, Non-Suicidal Self-Harm Behaviour, Childhood Trauma, Anxiety Disorders, Gender Identity, Physical, Sexual, Emotional Abuse, Anger and Stress Management, Future planning / Goal setting.


Fees For Counselling


Franklin Family Support Services (FFSS) is a voluntary organisation and our volunteers give many hours of service. Counselling however, requires specialised training and we therefore employ our counsellors.

Fee/session $60.00 Children $80.00 Adults (fully funded sessions may apply)

Fees are payable at the time of the appointment, if you are not able to pay, please inform the Receptionist before you attend your appointment.

FFSS reserves the right to charge full fees for all missed appointments or appointments cancelled at short notice. We accept cash, cheque, or EFTPOS.

Partnership with Family Works


As part of our partnership with Family Works Northern, Urita Vantonder works with children within our agency.  Referrals for this fully funded Counselling service can be made through our office.